Facial Treatments
We require 4 hours notice when canceling or rescheduling your facial treatment. Any facial appointment that is canceled or rescheduled within 4 hours of your original appointment time will result in a $35 fee.

Injectables Treatments
We require 24 hours notice when canceling or rescheduling your injectables appointment. Any appointment that is canceled or rescheduled within 24 hours of your original appointment time will result in a $100 fee.

If you need to cancel or reschedule your appointment, please call our Guest Concierge team at 1-888-848-1970 or email hello@formulafig.com. Appointments canceled outside of our policy will incur a cancellation fee. Thank you for considering other guests and members and our team. We can’t wait to see your face.

Two-hour street parking is available around the site and at Ambleside Park. Two-hour complimentary underground parking is also available in Grosvenor Ambleside’s parkade, accessed from 13th Street or Bellevue Avenue.